All Sales Are Final
Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products or services sold through MattKuna.
MattKuna is a brand owned and operated by Career Chartered Pte. Ltd. (Singapore). UEN: 202401334E
Non-Refundable Items or Services
All items or services purchased from MattKuna are non-refundable unless otherwise specified in writing by MattKuna. This policy applies but is not limited to:
- Digital Products
- Gift Cards
- Software Licenses
- Subscription Services
- Custom-made Items
- Sale Items
Exceptions to the No Refund Policy
The only exceptions to our No Refund Policy include:
- Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within [Insert Time Period, e.g., 5 days] of receiving the item. In such cases, a replacement may be provided at the discretion of [Insert Company Name].
- Wrong Item Sent: If you receive an item different from the one you ordered, please notify our Customer Service within [Insert Time Period, e.g., 5 days] for a possible refund or exchange.
- Incomplete Service: If a purchased service is not fully delivered or does not meet the predefined criteria as advertised, a partial or full refund may be considered.
- Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored.
How to Contact Us
For any questions or concerns regarding this No Refund Policy, please contact us at:
- Email: matt@mattkuna.com
We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check MattKuna for updates.